For the first time, an outsider has been given unique access to Starbucks, offering readers an in-depth look at every level of the company. The Starbucks Experience offers a rare blend of boardroom strategies, employee motivation tips, community involvement, and customer satisfaction - for a full-bodied experience that really pays off.

"This book gives you a series of practical, proven ideas and strategies that you can apply immediately to build a more successful business." . . . Brian Tracy; author of Million Dollar Habit