Our Associates

Colleen Rickenbacher, CMP, CSEP, CPC

“Be On Your Best Business Behavior”

Don't leave money on the table because you didn't have the proper etiquette skills. Create lasting first impressions in all business and dining situations. Learn to close the deal with the perfect edge over your competition.

Services

Colleen’s training seminars are designed to give you the tools to handle yourself in the business arena with the skill and confidence needed to make you and your staff the best in any situation. Colleen delivers with the confidence of a seasoned speaker. You are guaranteed a time you won't soon forget! Try her upbeat presentation style for positive results.

Comfortable in any dining setting. Know what to do for that important sales dinner or business luncheon. Are your table manners ruining the deal? If so, give your company that competitive advantage. Staying focused on productivity and profit can be lost with unintentional breach of etiquette.
Know proper business etiquette including cell phone use, e-mail etiquette, RSVPs and sharing office space.
Know what to wear and when: be ready for any situation with the proper business, business casual or casual attire. You want to be recognized but for the right reasons.
Can you enter a reception and achieve all of your goals? Or are you there to just eat, drink and visit with friends? Learn proper “connecting” skills.
International protocol: learn to deal with cultures, as we become a very global society. Prevent any unnecessary international faux pas.
Leadership development: what does it take to be a leader...is that you? Some people are born with leadership skills, other need to be taught. Learn how to develop these skills and what it takes to be a leader.
Presentation skills: it is more than what you say that counts. Learn skills to get your message across and for the audience or team to walk away with important tips and lessons.
Working out of your home/satellite office: is it for you, or do you need the interaction of office staff, or guidance of a supervisor? Do you have the space and are you ready financially? There are many questions and steps needed before you hang your shingle.

What Others Have to Say about Colleen Rickenbacher, CMP, CSEP, CPC...

Colleen Rickenbacker’s pragmatic and inspiring book is a treasure box full of great advice and golden nuggets. Rickenbacher’s book reminds us that our true purpose is to serve each other. It is for people everywhere who count their blessings, thereby creating a positive effect for all lives they touch.

Ultimate Living International, Inc.

I had the pleasure of having Colleen Rickenbacher as the keynote speaker at our Celebrating Women in the Workplace event, where she shared many of the things addressed in her book. We found these suggestions to be a must-have for all women single, married, widowed, housewife, mother, career woman. Colleen’s energetic and enthusiastic way of communicating the information makes it fun and exciting to learn how to be at our best with confidence.

First Lady of Oral Roberts University

"Colleen was OUTSTANDING!! Thank you for everything you did in connection with her appearance at Hyatt's Insurance & Financial Round Table. We heard great comments from our clients who attended her breakout sessions and truly appreciated her participation."

Global Hyatt Corporation